Who Am I?

My name is Karen Brock­man and I am the force behind Sound Sup­port Vir­tu­al Assis­tance.

Sup­port­ing your busi­ness IS my busi­ness!  I am at my best in a sup­port­ing role.  I have devel­oped my net­work­ing, orga­ni­za­tion­al skills and soft­ware knowl­edge as an admin­is­tra­tive sup­port pro­fes­sion­al work­ing with high lev­el and upper man­age­ment exec­u­tives for over 15 years in the cor­po­rate world.  The indus­tries I have worked in include:  aero­space, real estate devel­op­ment, com­put­er sales and mar­ket­ing, soft­ware devel­op­ment, cat­a­log sales, health care, account­ing, insur­ance and finan­cial plan­ning, and both pub­lic and pri­vate schools.  This work expe­ri­ence has allowed me to devel­op the skills, train­ing and busi­ness acu­men that are the hall­marks of a qual­i­fied vir­tu­al assis­tant.

I am ded­i­cat­ed to being a life-long learn­er. My VA ser­vices will con­tin­ue to expand as I learn new soft­ware and explore new and inno­v­a­tive solu­tions to help sup­port you and your busi­ness.

I com­plet­ed my vir­tu­al assis­tant train­ing from Assist Uni­ver­si­ty, the pre­mier train­ing orga­ni­za­tion for vir­tu­al assis­tants, in 2008. This pro­gram is a com­pre­hen­sive and rig­or­ous 20-week pro­gram, inclu­sive of over 200 hours of class­es, test­ing and field work and is designed for admin­is­tra­tive pro­fes­sion­als who already have a back­ground in admin­is­tra­tive sup­port. It adds anoth­er dimen­sion — the vir­tu­al aspect – learn­ing to work with clients no mat­ter where they are locat­ed.

I start­ed my VA busi­ness as a gen­er­al­ist and I have since focused on a niche mar­ket, work­ing with speak­ers.  In 2012 I enrolled in fur­ther train­ing that qual­i­fied me as a cer­ti­fied Pro­fes­sion­al Vir­tu­al Speak­er’s Assis­tant.

My resources include sev­er­al hun­dred vir­tu­al assis­tant col­leagues who work togeth­er in a sup­port­ive vir­tu­al com­mu­ni­ty. My col­leagues and I have the abil­i­ty to sum­mon each oth­er and col­lab­o­rate on chal­lenges in our busi­ness­es and swap new infor­ma­tion about our pro­fes­sion through our vir­tu­al com­mu­ni­ty net­work. We may work indi­vid­u­al­ly as solo prac­ti­tion­ers in our busi­ness­es but we cer­tain­ly don’t work alone. This ben­e­fits us as pro­fes­sion­als to do our best work for clients. You, as my client, ben­e­fit from the col­lec­tive resources of over 500 pro­fes­sion­al vir­tu­al assis­tants.

I am com­mit­ted to:

  • help­ing you reach your tar­get audi­ence with your unique mes­sage
  • cre­at­ing the most val­ue by part­ner­ing for the long term
  • help­ing you achieve your busi­ness goals

If the idea of hav­ing a vir­tu­al assis­tant res­onates with you, and you would like to explore how we can work togeth­er, please con­tact me here for a com­pli­men­ta­ry 30 minute con­sul­ta­tion.



Karen is tech­ni­cal­ly astute, an excel­lent researcher, and superb at keep­ing track of our work togeth­er. If you need some help with the tech­ni­cal admin­is­tra­tive aspects (and every­thing else) of your busi­ness, I high­ly rec­om­mend Karen!

Kristy S.It’s Vir­tu­al­ly Done